Customer Profile

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A major supplier providing manufacturing support services for a global automotive brand in the southeastern United States.

Challenges

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  • On-going labor shortages and low productivity
  • Supply chain disruptions
  • 29,000 vehicle backlog
  • Unreliable and unproductive temp labor model
cars in a shop

Our Customized Solution

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  • Order processing for post-assembly customization
  • Light assembly and installation of interior lights, kick plates, mirrors, USB ports, etc.
  • Kitting and installation of accessories (floormats, first aid kits, rim covers, hood
    protection, trunk guards)
  • Drive finished vehicles to designated stations
  • Final audit, inspection, and preparations for transportation
smiling worker on forklift

Our Approach

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  • Detailed operations assessments by Capstone engineers
  • Deployed a travel team of 30 fully trained, high-performing, full-time associates and a manager within 72 hours
  • Kitting and installation of accessories (floormats, first aid kits, rim covers, hood
    protection, trunk guards)
  • Scalable model that allowed customer to flex up and down based on production volumes
  • Remain on-site with a permanent crew of 100+ associates

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