The Challenge

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  • Growing online business creates the need forShopRite’s expanded retail and MFC footprint in the Northeastern US
  • Seeking additional reliable partners for residential and MFC delivery

Capstone Solutions

Capstone MFC Delivery

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  • All drivers are dedicated, trained, uniformed, and background-checked
  • Drivers wrap, load, and unload all orders
  • Trained backup coverage provided
  • Real-time data feed and dashboards
  • Dedicated on-site leadership
  • Automated driver arrival messaging

Capstone Home Delivery

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  • Providing grocery and pharmacy deliveries
  • Location-specific, dedicated, uniformed drivers are screened, classroom trained, and background-checked
  • Live, 24/7/365 dispatch and delivery status alerts
  • Real-time delivery tracking
  • Customized performance and feedback surveys

Customer Profile:

Industry-leading grocery cooperative, operating hundreds of stores and multiple micro fulfillment centers (MFC) across the Northeastern US.