The Challenge
- Growing online business creates the need forShopRite’s expanded retail and MFC footprint in the Northeastern US
- Seeking additional reliable partners for residential and MFC delivery
Capstone MFC Delivery
- All drivers are dedicated, trained, uniformed, and background-checked
- Drivers wrap, load, and unload all orders
- Trained backup coverage provided
- Real-time data feed and dashboards
- Dedicated on-site leadership
- Automated driver arrival messaging
Capstone Home Delivery
- Providing grocery and pharmacy deliveries
- Location-specific, dedicated, uniformed drivers are screened, classroom trained, and background-checked
- Live, 24/7/365 dispatch and delivery status alerts
- Real-time delivery tracking
- Customized performance and feedback surveys
Customer Profile:
Industry-leading grocery cooperative, operating hundreds of stores and multiple micro fulfillment centers (MFC) across the Northeastern US.
