Streamline Your Grocery Delivery

Grocery Delivery

Today, grocery delivery services, first accelerated by the pandemic, have transformed into an expected, fundamental service for consumers. A service that provides convenience, safety and expanded shopping options.

For almost 30 years, we’ve been honing our last-mile operational expertise. Today, that experience, coupled with our unique technology gives you a big advantage over crowd-sourced delivery apps.

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Grocery Delivery Man

Increase Efficiency & Profitability with
Capstone Grocery Delivery

Capstone’s unique, cost-saving model is powered by best-in-class technology – including an easy-to-use app – and expert, professional service. The results enhance the customer experience, protect your brand, and improve profitability in grocery last mile delivery.

Last-Mile-Delivery-Outside-of-Logistics-Warehouse

Capstone provides holistic solutions to streamline both home deliveries and logistics between Micro Fulfillment Centers (MFCs) and stores. Our specialized services include:

Capstone Home Delivery
  • Providing grocery, pharmacy, and liquor deliveries
  • Location-specific, dedicated drivers are screened classroom trained and background-checked
  • Live, 24/7/365 dispatch and delivery status alerts
  • Real-time delivery tracking
  • Customized performance and feedback survey
Capstone MFC Delivery
  • All drivers are dedicated, trained, uniformed and background-checked
  • Drivers wrap, load and unload all orders
  • Drivers operate straight trucks
  • Trained backup coverage provided
  • Real-time data feed and dashboards
  • Dedicated on-site leadership
  • Automated driver arrival messaging
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Experience the Capstone Advantage:

Capstone Grocery last mile delivery provides you with the technology and talent you need to deliver a customer experience that keeps customers coming back. It starts with a partner you can trust.

Benefits for Grocer:

  • Create relationship and trust in grocer with consistent driver presence
  • Save 10-20% overhead with guaranteed reliable labor sources
  • Improve customer experience with quick-click ordering and on-time deliveries
  • Provide superior customer service with state-of-the-art technology
  • Capstone has no retail aspirations

Our promise to you includes:

  • Complete brand oversight from start to finish
  • Best-in-class tracking and workforce management
  • Compliance with your policies and procedures

The partnership continues to be excellent. The current Capstone team is all high performers.”

A Leading U.S. Office Supply Retail Company
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grocery-delivery

How We Excel

  • Professional Drivers

All of our drivers are subject to rigorous background checks and receive specific training before beginning delivery work for Capstone.

  • Relationships Matter

Customers and store workers get to know our courteous and trained drivers – they’re assigned to individual stores – which eases the entire process and increases customer satisfaction.

  • Advanced Technology

Our proprietary MileZero operating technology integrates with your store, and real-time delivery information is shared with the customer through a white-labeled app, or via API.

  • Data Integration

We provide you with daily, weekly or monthly updates of delivery goals and customer satisfaction rates.

  • Real-Time Tracking

Label-scanning ensures order accuracy, delivery detail that includes recipient name, address, order aspects and signature, driver picture, and geo location.

  • Versatility

We can work from a store or a distribution center – whatever best streamlines your delivery process.

Case Studies

Read More Case Studies
Grocery & Food Service Capstone Workforce Augmentation Supports Manhattan WMS Implementation View Article Woman in blue making notes on a tablet in warehouse Consumer Products Capstone Tactical Support Teams Offer Urgent Assistance to Frozen Food Manufacturer After Fire View Article Grocery & Food Service Capstone’s On-Demand Team Resolves Labor Challenges For A Large U.S. Grocer View Article Capstone employees working in food warehouse Food & Beverage Warehouse Management Full-Service Warehousing Solution View Article Food Safety through Organizing Grocery & Food Service Last Mile Delivery – ShopRite Residential and MFC Delivery Schedule View Article shoprite logo Food & Beverage Cub Partners with Capstone Logistics for Grocery and Liquor Delivery View Article woman picking up grocery bags from from front porch

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